POLICIES/FAQ

Shipping

Processing time
Processing times very per item and can be extended during holidays and busy seasons. The chart below is for reference and does not indicate the current processing time:
Customs- 10-20 BUSINESS DAYS
Annie Plans- 5-10 BUSINESS DAYS
Ready To Ship items- 1-2 BUSINESS DAYS
Customs, Import taxes, VAT, and other possible international fees: 
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. Please check with the shipping provider you choose at checkout to confirm if additional fees will apply. 

Returns & Exchanges

I don't accept RETURNS or cancellations after 24HOURS.
But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information
  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

    FAQ:

    Can I have different pockets?
    -Yes, Check out the diagram within the custom listing for the different pocket configuatrions currently available. 

    What is a tiein or jump band?
    A tie-in or jump band is an extra loop to wrap around another insert to add one additional insert into your notebook.

    How many elastics can I fit in my fauxdori?
    A Fauxdori without a spine, (or single) has one elastic band and can hold two inserts. A standard Fauxdori has 4, while a wide has 6 and a chuncker with 8 elastic bands. Each fauxdori also comes with a tie-in band to add an additional insert.

    What size fauxdori should I get for my inserts?
    Micro = No. 0 (3x4)
    Passport = No. 1 (3.5x4.88)
    Pocket/Field Note = No. 2 (3.5x5.5)
    A6 = No. 3 (4.1x5.8)
    Personal = No. 4 (3.75x6.75)
    B6 = No. 5 (4.9x6.9)
    Standard = No. 6 (4.33x8.25)
    Cahier = No. 7 (5x8.25)